Q: Why do I need to move my site? What does website migration include?
A: The website migration service that our company is offering is free of charge (within a certain limit). We’ll transfer your site(s) to our enterprise–level cloud hosting platform without you having to do anything. We know from experience that changing hosting providers can result in lost information and undesired downtime. That is the reason why we’ll accomplish all that for you at no cost!We’ve got highly competent administrators whose main task is to ensure that your site works precisely as it did on your old hosting platform. Our administrators are well–versed in migrating custom–built websites, as well as websites that are based upon popular apps like Joomla™ and WordPress.
Q: How much time will it take for my site to be migrated over to your platform?
A: We strive to perform all website migrations as quickly as possible. Still, we don’t have a set time frame for web site migrations. There are certain factors that you have to take into consideration – the actual size of your web site and the workload of our website migration staff, etc. We always try to implement each migration in less than 48 hours. With smaller–sized sites, our team typically manages to finish in less than 24 hours.
Q: My privacy is important to me. What details do you need?
A: We don’t need any personal info. We will need, though, the login info for your current web hosting account along with the name of the web site that you want to migrate.
Q: My present web hosting account has delicate info inside. How can I trust you?
Q: What about downtime? Will my web site be offline?
A: Your web site will work just like it did before with your previous web hosting provider. When we have completed the migration, your web site will be configured to work on our web hosting platform and we will ask you to preview it. If everything is working properly, all you will have to do is modify the NS resource records associated with your domain name. Your site will be migrated over to us with no downtime whatsoever.
Q: Will my old web hosting provider discover that I’m leaving them?
A: Nah. Aside from your login info for the Control Panel, we won’t need anything. We’ll never touch base with your web hosting provider. They won’t know anything about the transfer either.
Q: Does it make a difference what platform my present provider is using?
A: We can migrate your site from any web hosting provider or any Linux–powered web hosting platform as long as we can access the Control Panel and there is File Transfer Protocol access available.The only web sites that we cannot transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.