A 99.9% Server Uptime
We’ve built our cloud website hosting platform using reliable hardware and significantly customized software. Our admins have installed a customized version of SELinux on each of our machines to ensure utmost protection and reliability. We’ve added a number of DDoS protection mechanisms together with highly effective firewalls to make sure our internal network is unassailable and secure.
All our Linux cloud website hosting packages plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is essential to also build your own network architecture. That’s why we built a custom–configured internal network in all our data center facilities. Based on top–quality Juniper switches and routers, our internal network allows for hair–raisingly fast data transmission speeds and is also completely redundant.
This way you can enjoy a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center as well as in our Australia located data center, irrespective of which hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your cash on the line, you cannot feel truly secure. This is the reason why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel satisfied with our web hosting service or if you want to use an even more powerful web hosting solution, like a Linux VPS hosting packages or a Linux dedicated servers hosting packages – you’ll receive your money back in full, without any obscure fees or refund taxes.
24/7 Technical Support
When you operate a hosting company, your tech engineers are of crucial importance. That’s the reason why we have conscientiously selected a highly proficient group of technical support engineers, each with lots of years of experience behind his back. With their help, we offer 24x7 support with all our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All tech support questions are responded to in under sixty minutes and our average ticket response time is less than twenty minutes!