1 hour ticket response
Fast assistance is our paramount concern and that is the reason why we’ve got a team of qualified techs who will be happy to offer a quick solution to any question that you could have. Simply submit your trouble ticket from the Hosting Control Panel and we will respond back to you within one hour in the worst case scenario. Actually, we strive hard and aim for a twenty–minute technical support ticket response time.
An Excellent Customer Support Service
Each member of our help desk team has lots of years of experience in the Linux cloud website hosting packages world and the vast majority of them have been with us for at least five years. They all are eager to answer all your queries in the most professional manner possible.
A User–Friendly Help Section
To help you find a quick suggestion on how to use a specific feature, we have implemented a very user–friendly Help section in the Hosting Control Panel. You can search through a wide collection of web hosting account management articles and website management articles, refer to the F.A.Q. library or watch our how–to video tutorials.